Job Description

MORE ABOUT THIS JOB:

Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer

The firms Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

RESPONSIBILITIES AND QUALIFICATIONS:

Your Impact
As a member of the GM Card team, you will work closely with the consumer card existing customer business lead. You will join the team focused on managing the health of the existing consumer card portfolio. The team is responsible for strategy development to deepen engagement, drive revenue growth, and advance the customer satisfaction. The role will work with the partner, and internal teams including marketing, risk, servicing, design, and operations to meet our GM card goals:

• Contribute to building a mutually beneficial relationship between Marcus and the partner
• Design and build ad-hoc and recurring tools and analyses to obtain a holistic view of the portfolio in order to provide guidance for decision making and strategy development
• Work with marketing, analytics, and delivery teams in driving engagement, customer satisfaction, as well as cost efficiencies through segmentation and targeting
• Assist in the design, development, evaluation and monitoring of test and learn strategies to improve customer engagement and profitability
• Carry out market data analyses for the tracking of the competitive environment and define strategies to help gain market/wallet share
• Represent the team across Marcus to ensure the timely delivery of initiatives and when required coordinate the efforts with the partner
• Be part of the development of a new and innovative ways to experience consumer cards

Qualifications:

• 4+ years of experience in Product, Strategy, Marketing or Analytics role with Consumer Credit Card product
• Proven analytical skills and problem solving ability paired with meticulous attention to detail
• Self-motivated and proactive team player who takes ownership of and accountability for projects

• Effective communicator who will present results highlighting the broader commercial and strategic impact
• Desire to work in a fast-paced environment, meeting strict deadlines, and have the flexibility to adapt to evolving priorities
• Desire to learn and be part of developing new ways of doing business in the credit card space
• Bachelor or Masters degree

ABOUT GOLDMAN SACHS:

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at .

Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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