Hotel Front Desk Receptionist Job at Best Western Hartland, Hartland, MI

Uzd0aThZdmdMUkEyNldza3hpeGtxeStEeFE9PQ==
  • Best Western Hartland
  • Hartland, MI

Job Description

Job Description

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation:

$14 - $16 hourly

Responsibilities:
  • Field customer complaints when necessary
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
About Company

This Best Western of Hartland hotel is a favorite for guests planning a special event. Reunions and weddings are something special in this neck of the woods. Whether you are a key participant in the event or simply there to observe, this Hartland hotel can't be beat for convenience and comfort.

Job Tags

Hourly pay, Start working today, Flexible hours,

Similar Jobs

Snowshoe Mountain

Valet & Bell Hop Job at Snowshoe Mountain

 ...endorsement. Incumbent must participate in a random drug and alcohol testing program. Preferred Experience: Guest service, sales, or hospitality related experience preferred All Information above is subject to change at any time. To perform this job successfully, an... 

Hearthstone Village Assisted Living

Assisted Living Administrator Job at Hearthstone Village Assisted Living

 ...Job Description Job Description We are seeking an Assisted Living Administratorto become apart of our team!You willcoordinate medical and health services in hospitals, clinics or similar organizations. Responsibilities: Oversee medical and health service... 

KNOWLES ENTERPRISES, LLC

Truck Driver Class A in Woodward, OK Job at KNOWLES ENTERPRISES, LLC

Drivers needed for our new yard in Woodward, OK Water hauler drivers work an average of 60 hours per week, with time and 1/2 pay...  ...insurance * Life insurance * Paid time off * Vision insurance Trucking Driver Type: * Company driver License/Certification: *... 

Invo Healthcare

Pediatric Functional Skills Coach (Hiring Immediately) Job at Invo Healthcare

 ...positive outcomes for children and helping them shine in their own way. Invo is an equal opportunity employer and conducts all business activities (e.g., recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion,... 

The Woodhouse Day Spa - Gaithersburg & Leesburg

Assistant Spa Director Job at The Woodhouse Day Spa - Gaithersburg & Leesburg

 ...Description Job Description Come join The Woodhouse Day Spas, voted Americas best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for an Assistant Spa Director The Woodhouse Day Spa strives to create a unique spa experience for each of our...