Medical Assistant / Patient Service Coordinator (Oncology) Job at UPMC - Pittsburgh Medical Center, Erie, PA

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  • UPMC - Pittsburgh Medical Center
  • Erie, PA

Job Description

Job Description

Are you a seasoned medical professional with a passion for patient care? Do you thrive in a fast-paced environment where no two days are the same? Look no further! Our rapidly growing practice is seeking an exceptional  Medical Assistant /  Patient Service Coordinator  to join our Erie medical oncology team.

\nAbout Us:\n

At the Hillman Cancer Center, we’re committed to providing top-notch oncology services to our community. In this position, you’ll play a pivotal role in ensuring seamless patient experiences both at the front desk and in clinical settings. Our collaborative team values excellence, compassion, and innovation.

\nWhat You’ll Do:\n
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  • Patient Care : You’ll be the friendly face that greets patients, assist physicians with rooming and taking vital signs, registering patients, and scheduling tests. Your empathy and attention to detail will make a difference in their healthcare journey.
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  • Front Office: From managing phone calls to handling administrative tasks, you’ll keep our office running smoothly. Your organizational skills will shine!
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  • Team Player: Collaborate with our talented medical professionals, nurses, and administrative staff. Your teamwork will contribute to our success.
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  • Growth Enthusiast: As our practice expands, you’ll be at the forefront of exciting developments. Your adaptability and enthusiasm will be rewarded.
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Why Choose UPMC?

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  • We prioritize patient well-being and employee satisfaction.
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  • Discover the array of benefits awaiting you as a UPMC team member on our blog including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents.
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  • Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.

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Join our mission to make a meaningful difference in the lives of our patients.  Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!

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Responsibilities: \n
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  • Completes vital signs, specimen testing and EKGs as needed.
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  • Organizes daily schedule of patients, greet patients and assigns rooms.
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  • Orders supplies for unit as necessary.
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  • Maintains competency requirements.
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  • Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
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  • Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
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  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
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  • Other Duties as Assigned.
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  • Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
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  • Anticipates and responds to meet customer needs.
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  • Respond appropriately to crisis situation as a team member.
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  • Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
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  • Assists in the registration of patients to include verification and confirmation of health insurance coverage.
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  • Immediately report any situation that may impact safety of patients, visitors and staff.
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  • Provides front desk coverage as assigned.
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  • Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
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  • Account for all customers in the clinic.
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  • Provides lobby/waiting room coordination and supervision.
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  • Serve as liaison between customer and clinic staff.
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  • Collects 100% of copays daily and correctly balances at the end of each day.
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  • Coordinates scheduling to include testing.
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  • Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
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UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

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Applicants will be placed in the appropriate job title & salary based on their experience and education.

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Medical Assistant:

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  • High school diploma or equivalent is required. 
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  • Patient care experience preferred.
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Salaries range from $17.64 - $19.51 - $26.53 hourly

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Medical Assistant, Senior:

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  • High school diploma or equivalent is required.
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  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
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    • OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
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    • OR at least 1 year of patient care experience.
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  • Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
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  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
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Salaries range from $17.84 - $20.25 - $26.62 hourly

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Medical Assistant, Expert:

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  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
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    • OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience
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    • OR at least 2 years of patient care experience.
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  • Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
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  • Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.
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Salaries range from $18.04 - $20.98 - $26.71 hourly

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Patient Service Coordinator:

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  • High School graduate or equivalent required.
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  • Minimum of three years of direct patient care and or phlebotomy experience.
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  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
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  • Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
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  • Possesses excellent organizational skills.
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Salaries range from $18.04 - $20.98 - $26.71 hourly

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Licensure, Certifications, and Clearances:

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  • Medical Assistant or Phlebotomy licensure preferred
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  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
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  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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  • Act 34
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UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Tags

Hourly pay, Immediate start,

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