Job Description
ESSENTIAL JOB FUNCTIONS:
· Responsible for practicing, supporting and promoting the Company Service Standards at all times
· Accurately write and pay valid sportsbook tickets
· Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris
· Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general
· Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed
· Assist supervisors in identifying guests with special needs to ensure the protection of the company assets and best guest service possible
· Observe and report unusual or suspicious wagering patterns or transactions
QUALIFICATIONS:
· Ability to communicate effectively with guests, team members and management in both written and verbal form
· Have basic math skills
· Understand and comply with all company, departmental and CODOG rules and regulations, policies and procedures
· Must be able to establish and maintain effective working relationship with team members and guests
· Must be able to maintain CODOG Gaming Support License
· Must be at least 21 years of age
EDUCATION and/or EXPERIENCE:
· High School graduate or equivalent
· Previous sportsbook experience preferred
PHYSICAL, MENTAL AND WORK ENVIRONMENT:
· Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
· Ability to climb, bend, reach, pull up to 35 pounds, walk and stand for the duration of the shift
· Manual dexterity to operate job related equipment
· Work is typically in an area which may be unusually hot or cold and noisy
· Tasks performed from a sitting or non-sitting position
· Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Constant contact with fellow team members and guests
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