Job Description

Security Operations Dispatcher - Penn DPS Philadelphia, Pennsylvania Position Type Part Time Shift Type Afternoon,Evening,Morning,Overnight Req ID: 2023-1132857 Work Days Available Friday,Monday,Saturday,Sunday,Thursday,Tuesday,Wednesday Save Job > Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positionsAllied Universal is Hiring Security Dispatcher for Penn UniversityPart Time - Need to be available for 10pm-6am, 6am-2pm & 2-10pm shifts Weekly Pay - As Well As DailyPay, a Work Today, Get Paid Today OptionMust be 21 years of age or olderMust have competency in computer and tablets$18 Per Hour Excellent Career Advancement OpportunitiesPaid Orientation, Medical, Dental, Vision and 401k for Full-Time The SOC (Security Operations Center) Security Dispatcher will be assigned to U Penn's Department of Public Safety. They will work with the client's leadership to ensure operational best practice to ensure the physical safety and security of our people, buildings, and assets.As a SOC Security Analyst, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.Responsibilities:Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activitiesRespond to incidents and critical situations in a calm, problem solving mannerConduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.Execute RSOC and GSOC standard operating procedures, operating the SOC, in shift patterns as requiredProvide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and informationCoordinate direct action and responses to incidents and alarm activationTake telephone enquiries; maintain accurate logs of eventsActively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectationsMonitor several screens, systems, and events simultaneously, with the ability to shift priorities as neededAnswer telephones, acknowledge alarm signals, monitor video recording devices as assigned throughout the service area and accurately providing pertinent information to the Security SOC SupervisorDocument incidents (including names, actions, and times) on the 'Daily Activity Report'Respond to the security needs of their assigned healthcare facility, its agents or contactors and personnelMinimum Requirements:Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reportsAbility to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriateDemonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.Professional, articulate and able to use good independent judgment and discretionOutstanding verbal and written communication skills requiredAbility to successfully interact at all levels of the organization, including with clients, while functioning as a team player requiredBe at least 21 years of age for unarmed roles; 21+ years of age for armed rolesPossess a high school diploma or equivalent, or 5 years of verifiable experienceAs a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by lawLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentA valid driver's license will be required for driving positions onlyPerks and Benefits:Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goalsOngoing paid training programs and career growth opportunitiesEmployee discounts through our perks program to your favorite restaurants, entertainment venues and much more Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Save Job

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Hourly pay, Weekly pay, Full time, Part time, Local area, Remote job, Shift work, Night shift, Weekend work, Sunday, Day shift, Saturday, Afternoon shift,

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