Team Lead Blood Operations Driver Job at Versiti, Inc., Manitowoc, WI

U3JsbC9ZenVJeEkwNFcwanpTVmtxaUtCeEE9PQ==
  • Versiti, Inc.
  • Manitowoc, WI

Job Description

Overview:

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Compensation:

$23.98/hr+ based on experience

Benefits including medical/dental/vision/7% 401(k) match

Shift differentials for evenings/weekends

Skill based % increases offered for advanced phlebotomy skills training

Position Summary:

Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Proactively solves problems to affect change and make informed decisions. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.

Responsibilities:
  • Follows all DOT guidelines when operating full-size commercial van/ProMaster, and safely transports staff, supplies, and equipment.
  • Travels to other collections sites, as determined by business need.
  • Prepares collection site and performs set up, including technology systems (may include quality control).
  • Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors.
  • Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
  • Establishes and builds relationships with donors and sponsors.
  • Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed.
  • Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery.
  • Trains and mentors team members in all aspects of the role.
  • Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.
  • Performs donor screening (collects donor histories) and mini-physical.
  • Performs phlebotomy, including automation (Alyx and/or Trima).
  • Prepares and packs units for transport.
  • Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations.
  • Rebooks donors for future donation appointments and facilitates rebooking process.
  • Transports or carpools staff.
  • May transport supplies and equipment.
  • With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
  • Leads drive set-up.
  • Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
  • Responsible for achieving team automation goal including recruiting and converting donors for automation.
  • Operates, troubleshoots, and performs routine maintenance on equipment.
  • Maintains product integrity and ensures proper identification of all donors.
  • Maintains organization of departmental records, as needed.
  • May participate in validation of new processes or new equipment.
  • Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate.
  • Reviews quality results and escalates issues and concerns.
  • Performs root cause analysis, review, and reporting with leadership.
  • Uses SOS to troubleshoot.
  • Other duties, as assigned.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
  • Understands and performs in accordance with all applicable regulatory and compliance requirements
  • Complies with all standard operating policies and procedures

#AJ123

Qualifications:

Education

  • High School Diploma required
  • GED required

Experience

  • 1-3 years 3 or more years phlebotomy experience preferred
  • a combination of a health care degree, certification required
  • 1-3 years 3 or more years relevant experience. required
  • 4-6 years Typically requires a minimum of 5 years of job-related experience. required

Knowledge, Skills and Abilities

  • Valid drivers' license with prior driving experience. required
  • Demonstration of effective problems solving and good judgement in selecting methods and techniques for obtaining solutions. required
  • Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
  • Must have basic mathematical aptitude. required
  • Ability to apply judgment to written or oral instructions. required
  • Ability to organize work to provide productive work flow. required
  • Flexibility to work independently and with a team. required
  • Has strong attention to detail. required
  • Must have good communication skills, including the ability to provide constructive criticism to peers. required
  • Possesses legible hand writing. required
  • Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required

Licenses and Certifications

  • Valid drivers' license required

Tools and Technology

  • Vehicle navigation system. required
  • Personal Computer (desk top, lap top, tablet). required
  • General office equipment (computer, printer, fax, copy machine). required
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
  • Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer required
  • Phlebotomy collection equipment including: Blood mixer Trima Alyx required
Versiti, Inc.

Job Tags

Shift work, Weekend work, Afternoon shift,

Similar Jobs

Sunbelt Staffing

School-Based Occupational Therapist (OT) needed near McBride, MI Job at Sunbelt Staffing

 ...Job Description Job Description Minimum 1+ years occupational therapy experience required. Sunbelt Staffing is hiring a contract School-Based Occupational Therapist (OT) near McBride, MIfor the upcoming 2024-2025school year! Deliver personalized therapy, unlock... 

Salon 67

Hair Stylist Job at Salon 67

 ...Job Description Job Description Salon 67 is seeking a talented and passionate individual to join our dynamic team. We are looking...  ...excited to show off their new look! If you're passionate about hair and want to develop new skills behind the chair, we would love to... 

College for Creative Studies (CCS)

Assistant Dean of Educational Technology Job at College for Creative Studies (CCS)

 ...innovative leader to drive the institution-wide transformation of online, blended, and technology-enhanced instruction. Reporting to the Dean of Academic Affairs, the Assistant Dean of Educational Technology and Innovation will work closely with the Deans of Graduate... 

Stanford Health Care

Per Diem / PRN CRNA - Anesthesia Job at Stanford Health Care

 ...job. A Brief Overview REQUIREMENTS: Entry level. The Certified Registered Nurse...  ...Privileges Committee, the Stanford Hospital and Clinics (SHC) Medical Executive Committee and...  ...Medicine. Combining clinical care, research, and education to advance the understanding... 

Getlabs

Mobile Phlebotomist - PRN Job at Getlabs

 ...home diagnostics.Healthcare organizations use Getlabs to send mobile phlebotomists to patients' homes and collect labs, vitals, and...  ...and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost...