Triage Nurse Job at Fairview Health Services, Brooklyn Park, MN

VGIxbCs0anVJUkV6NVc4aXdTUmlxaXVIenc9PQ==
  • Fairview Health Services
  • Brooklyn Park, MN

Job Description

Fairview Health Services has an opportunity for a Lead Triage Nurse Advisor! In addition to their standard duties as a Triage Nurse Advisor, the team lead is responsible for providing daily work direction to staff to achieve department and organizational objectives. In addition the team lead promotes, supports and participates in process improvement, quality initiatives, and innovation as well as actively supporting an environment of collaborative teamwork and accountability to Fairview behaviors and values.
This work from home opportunity is scheduled for Day/Evening Shift, 64 hours/2 weeks. Are you interested in benefits? We offer medical, dental, and vision coverage along with PTO and 403B!
Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives.
Responsibilities/Job Description
The Team Lead position is responsible for:
* Supporting the roles and responsibilities of its respective team.
* Providing daily direction, instruction and guidance to agents.
* Assisting in daily and monthly performance reporting.
* Assisting in the coordination of new agent training/onboarding as well as ongoing learning/coaching.
* Serving as the team subject matter expect for problem-solving.
* Assisting in the development of efficient work standards.
* Receiving requests for information.
* Ensuring that knowledge resources are updated in a timely manner.
* All other agent team functions and expectations.
* Sets example of demonstrating the Fairview values of Dignity, Integrity, Service and Compassion; recognizes those who demonstrate the values in their behaviors. Provides direct leadership to team members. Inspire and foster team commitment, pride and trust. Facilitate cooperation and motivate to meet team goals.
* Assist with performance reporting as determined by supervisor
* Assist in the development of work standards
* Provides direct customer service to patients, physicians and/or co-workers. Responsible for all agent functions and departmental expectations.
Qualifications
Required:
* Associate Degree in Nursing
* Three or more years of related experience
* Current Minnesota RN License
* Wisconsin RN License (application submitted within 30 days of hire and obtained within 120 days of hire)
* BLS Certification
Preferred:
* Bachelors in Nursing
* Triage (phone or in person) RN experience
* Teaching, mentor or preceptor experience
* Electronic medical records experience and strong comfort level using computers
* Experience using multiple phone line system
* Prior Team Lead/Leadership Experience
* Prior Training Experience
* Prior Contact Center Triage Experience

Job Tags

Day shift, Afternoon shift,

Similar Jobs

Willow Tree

Restaurant/Bar Manager Job at Willow Tree

 ...Manager Casual Restaurant and Bar $62,000 - $67,000 + 25% Bonus Join this leading local restaurant group as a Manager, responsible for supporting all operations of this casual bar/restaurant with great cocktails, beer, and sports. COMPANY Well-established... 

YMCA of the USA

Kankakee Area YMCA CEO Job at YMCA of the USA

 ...EXECUTIVE VACANCY ANNOUNCEMENT KANKAKEE AREA YMCA Position: Chief Executive Officer (President and Chief Executive Officer) Address: 1075 N. Kennedy Drive Kankakee, IL 60901 The Kankakee Area YMCA is an equal opportunity employer committed to valuing diversity... 

Cox Communications

Sales Business Development Intern- Summer 2025 Job at Cox Communications

Immerse yourself with a successful sales company and learn tools and techniques to sell connectivity and managed services in the business...  ...and market-based project ass Business Development, Sales, Summer, Business, Intern, Development, Business Services Cox Communications

DTL TRANSPORT

Class C TRUCK DRIVER Job Job at DTL TRANSPORT

Class C TRUCK DRIVER JobDTL TRANSPORT company is seeking full time truck driver. CDL not needed.Must have clean driving record and experience driving 16ft delivery truck.What We Offer:* Up to 70 cents per mile* AFLAC Health Benefits Available* Weekly Settlements... 

Johnson Controls

Controls Electrical Installer Job at Johnson Controls

 ...checkout on a variety of systems utilizing codes, company procedures, engineering drawings and personal analysis. Works with "Prime" electrical contractors as required. Develops a positive interface with the customer to ensure confidence and satisfaction with the system...